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Welcome |
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. . . . one of the first Virtual ISP's in the UK. |
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'still making the net work for you!'
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Domain
Registration and Hosting Facilities.
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Hosting
£1 a week. |
| Free
Email accounts with built in virus checker. |
Domains
registered in your name. |
| Online
access to email. |
Minimum
of 200 meg hosting space. |
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It's all about people |
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Most of our
customers we actually know and are on first name terms in 95% of cases.
No Account Managers (that change every third week), no call centres based in
far off places and no hidden extras. We are proud to be small and
containable!
Quick to sell the idea that us smaller guys
cannot cope, it is interesting that those who choose to go to the ' big'
providers often say they like the security of being with the 'Big boys'. Why
do customers of other providers seem to accept the levels of service that we
would never accept? An example of which was provided by BT smtp mail
servers - which failed many thousands of Business customers in
December 2007. Another 'casual approach' to business was much of the Tiscali mail
system being out of action for customers for over 5 days in early
2007!
We cope well with our clients. At all times we try hard to make sure our service levels
are the highest we can humanly provide and that our dealings with
customers are honest and fair. If you
want to: call us old fashioned towards customer
service, call us small in the world of internet service providers, then we
accept that but, we deal with most of our clients face to face in their
offices understanding that it's all about people! |
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eastdevon.com
ltd 'still making the net work for you!'
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Domain
Registration and Hosting Facilities.
|
Hosting
£1 a week. |
| Free
Email accounts with built in virus checker. |
Domains
registered in your name. |
| Online
access to email. |
Minimum
of 200 meg hosting space. |
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IMPORTANT Information FOR DIAL UP USERS - Telephone Technical Support |
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This only affects clients with dial up service and email address on the
eastdevon.com domain. i.e. fred.bloggs@eastdevon.com
DIAL-UP SUPPORT: It is with sadness, that we have had to withdraw ALL TECHNICAL SUPPORT relating to the '56k Modem Dial Up and email' service.
This service has been, and continues to be, a 'free' and/or a concessionary service and the costs have been borne by eastdevon.com ltd over the last
7 years. Such is the nature of internet that no organisation can ever guarantee service, but we have tried our best to protect this service and smooth over any difficulties. In general terms the service works well, but we have found considerable hours our time being used communicating
with client about problems, many of which are 'self resolving' and in most
cases problems are resolved at a local level from the individuals computer
and have not been a service issue. Therefore, the Directors of eastdevon.com ltd
have determined that this time commitment is not
sustainable in commercial terms. Further detail . . |
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